Auto Group Of San Antonio dealership customer reviews
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Auto Group Of San Antonio is committed to excellence – but we are also always looking for ways to improve. Let us know how well we hit our mark of perfection by rating us below. We appreciate you taking the time!
I bought a 2012 Mercedes Benz E350 at Autogroup, and just two weeks later discovered that it had a defect that caused it to shift into park all by itself. Within 4 days (including 2 days waiting for the part to come in from Mercedes) they had my car fixed and they covered the cost. Mike Newman was c...ourteous, efficient, and honest the whole time. I can't recommend this place enough.Show more
26 Aug 2017
Very professional and well organized. Much better experience than at the large dealerships. Dana and the other staff members were helpful and personable. The finance department is usually the most uncomfortable part of buying a vehicle, but Kevin made it a pleasant experience. He wasn't overly agg...ressive with selling the extended warranties and was respectful when I declined. I've bought many cars in my lifetime, and I believe this is how it should be done. I would definitely recommend. Show more
03 Aug 2017
I just recently bought an SUV here I had seen online. We went to the dealership to see it and were helped by Dana. He was very friendly and very helpful during the entire process. I would definitely recommend this place to anyone looking for a vehicle. I would also recommend The salesman Dana Napier... to help you. Since he made our vehicle buying experience a pleasant one.Show more
03 Aug 2017
After numerous unpleasant encounters with both new and used car dealers over the years, I was fortunate to have located Auto group San Antonio my salesman was Albert. I was treated VIP. I was helped in every way possible to make the deal with them. And felt I drove away with more than a fair car fo...r the price. Would recommend auto group to anyone looking for new or used vehicles. Thank you auto group. Thank you, Albert.Show more
31 Jul 2017
My experience at Auto Group of San Antonio was great! Dana, went above & beyond to make sure I was getting everything I needed to help make the buying process run smooth. When I explained what kind of I car I was interested in & what my budget was he never pressured me into anything else, bu...t what my needs were. I'm very thankful for that. Will definitely be recommending Dana & Auto Group of San Antonio to friends & family! I'm SUPER IN LOVE WITH MY AUDI Q5!!!
23 Jul 2017
First off i'd like to say Mr. DANA and Mr. Hilton are extremely nice people. My Family and I felt very comfortable from the start, if you want to receive great service this is the place to go! I was in and out with a great deal on my mustang 5.0! I highly recommend talking to DANA to help you with y...our vehicle needs!Show more
22 Jul 2017
We had a pleasant experience purchasing a vehicle from Auto Group of San Antonio. Dana made us feel right at home, and was professional and courteous. He promptly followed up, and addressed our concerns and issues. We would recommend anyone looking to purchase a vehicle to visit Auto Group of San An...tonio. Beata
18 Jul 2017
We were on a deadline to purchase, tired from fruitless weeks of hunting (plus jaded from experiences with shady tactics at other dealers), and dropped by late one Friday to see a truck we'd found online with USAA's Car Buying Service. Michael Bajorek had it ready out front and made the test-drive p...rocess as smooth as possible. When that one didn't suit, he asked insightful questions about what we were seeking and then led us to a truck perfectly suited to our needs and budget. Mike took us seriously, really listened to what we wanted, didn't waste time trying to pitch what we weren't interested in, and patiently answered our endless questions. Superb salesman! Since we needed to leave on a trip early the next morning, Mike and his team gave up their Friday night, graciously stayed long past closing, and handled all the paperwork with professionalism and efficiency. No hidden fees. No surprises at closing. The truck is everything they said it was, and we're happy customers. There's no misrepresentation in Auto Group of SA's advertisement--they're up front, honest and trustworthy. We've experienced firsthand why they're a USAA preferred dealer, and we'll definitely be back when we need another vehicle. Start here for your next auto search; you won't need to go anywhere else and you won't be disappointed.
10 May 2017
I saw an amazing Jeep online that I probably could not afford. On a whim I contacted the Auto Group to see if it was available. I was put in touch with Dana Napier. Dana was easy to talk to and took the time to learn about me and find out what I was looking for. After several conversations I told Mr.... Napier what I thought was a fair price for the jeep. The next morning Dana advised the Auto Group had not only accepted my offer but beat it. I drove to San Antonio and was never disappointed. The Jeep was amazing and I was able to drive home in my dream vehicle. I found the Auto Group of San Antonio an exceptional place. My wife and I were welcomed with open arms and the dealership was classy and comfortable. I was never pressured. Not only did I get my Jeep but I made a friend. Not something I expected. Thank you Auto group and thank you Dana Napier.Show more
01 May 2017
I don't know where to start! I brought my grandmother here to get her Mercedes-Benz serviced for 35,000 mile check. when we got there they asked us if we may want to be taken somewhere they had available transportation. While waiting my phone of all things fell through the front poach deck. realizin...g my life is in my phone I begin to panic! This team of people begin to try to find a way to get my phone out. They reassured me that everything would be OK. They took great care of my Grandmothers Car and helped me get my life back in order, but most importantly they all went ABOVE and BEYOND to make sure that great customer care is their only option! Thank you all again for all you have done. Show more